Verifying Your bd9992 Account
Account verification is how we keep your balance protected and make sure withdrawals go to the right person. We ask for a valid national ID and a short confirmation that your registered mobile number matches your wallet. This is a one-time step for most accounts — once verified, your withdrawal requests move through without repeating it each time. Submit documents through the
verification section of your account profile. We review submissions and confirm status by notification. Skipping verification does not block deposits, but it will hold up any withdrawal request until the check is complete, so we suggest sorting it early.
- Open your profile — Go to account settings and find the identity verification section.
- Upload your national ID — Submit a clear image of your Bangladesh national ID or valid document.
- Confirm your mobile number — Check that your registered number matches the bKash, Nagad or Rocket wallet you use.
- Await confirmation — We review your submission and notify you when the account is verified and clear.